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I had shopped hot tubs all day and Allstate was my last stop. Andy McCarthy asked ME questions! He understood I didn't know enough to ask smart questions, so he got me talking about what I wanted. Now that my tub is here, he is still right there talking me through every step. The delivery guy was helpful and full of information and when a part was found to be broken, Dimitri drove right over with the replacement part! Being a beginner, I had a bit of a problem getting everything right with the chemical balance, I must have driven Chris and Andy nuts with calling them constantly. Andy offered to come over AFTER work and on his day off! He said he understood how I was excited to get in the tub and relax and he wanted that to happen. And it is all good now thanks to Andy McCarthy and his crew. I am overwhelmed by the quality of customer service and tell everyone my story because it's not the normal way of doing business very often anymore! I am so glad I walked into Allstate.
Susan Robelli
Livonia, MI
Bought: Hot Tubs -> Sundance Cameo


We recently purchased a Saber Grill from Allstate. Billy took great care of us in the process. It is less than one week later and we have our grill at our house fully assembled and ready to cook! Thanks again for the quality products and great service! I would highly recommend Allstate, and Billy, to anyone looking for any home leisure needs.
Bill Ziecina
Macomb Twp., MI
Bought: Outdoor Kitchens & Grills -> Saber Grills -> Saber


I love my hot tub. But I am so glad I bought it at Allstate. Andrew McCarthy and his team (Demitri, Chris and Dave?) made it a pleasure from the moment I signed the receipt right up until yesterday when we finally got the bugs worked out and the chemicals to balance. Andy actually came to my house before work to give it a professional tweak. He called to check on my less than adequate attempts at balance on and off all day. It's not enough to buy the tub at a good price, the follow up and service is so important and I am very impressed and relieved with my decision. Next up. A bar, a fireplace and an awning!
Susan Robelli
Livonia, MI
Bought: Hot Tubs -> Cameo


I want to thank Tony for helping me with the dart board purchase on October 23rd. He showed me all the models they stock & let me take my time in deciding what I wanted. He's knowledgeable, professional & friendly. He even carried the board out to my vehicle. What a gentleman. I will recommend this store to everyone. Thank you for the excellent customer service! Oh,we love our new dart board! Thanks again
Debra Flanagan
Bought: Gameroom -> Dartboards -> Neptune


Knowledgable and helpful staff. I came in to browse and left with a pool table, game chairs, and dart board for my kids game room. I will come back in the future for outdoor furniture. I highly recommend.
Chris Gustanski
Sterling Heights, Michigan
Bought: Gameroom -> Billiard Accessories -> Pool table and accessories


We visited your store today for the first time and thought it was nicely appointed & laid out. Our sales lady, Sarah was very pleasant and helpful. We did buy a Carlton patio set & hopefully the set will work out as well.
Joe Nazione
Shelby Twp., MI
Bought: Patio Furniture -> Cast Aluminum -> Sterling Hgts. store/personnel


Janelle has a GREAT "sales" personality! I deeply appreciate iated Her help! I liked that there was no pressure! I enjoyed my first visit to the store!

Sarah was nice too!
Jim szandzik
Macomb, Mi
Bought: Patio Furniture -> Deep Seating -> Tropitone lakeside


What can I say about both Billy and Gordie? Both could not have been more helpful to my wife and I last weekend when we visited their store looking for a new pool table. Not only did they show us options in the products they had , but also the ones they could order for us, and financing that was available. I'd recommend both to anyone and, I will be back.
David Prange
Chesterfield, Mich
Bought: Gameroom -> Pool Tables -> sales staff


The entire staff (Billy and Marlene) at the Lakeside location were extremely helpful. They worked with us to determine what was the best for us and were friendly and knowledgeable. I cannot wait to use our new furniture! I would recommend this store to anyone interested in making their backyard look amazing!
Jenni Skiba
Macomb, Michigan
Bought: Patio Furniture -> Patio Chairs -> Customer Experience


We are so pleased with the purchase of our new Jacuzzi! From start to finish, Billy at the Sterling Heights store has been a pleasure to work with. From the start of the sale, he was honest gave us the best deal on the Jacuzzi that fit our needs. The delivery and installation was great. Billy has gone out of his way to give us excellent service. We would recommend him to anyone! Thank you! We are customers for life!!
Wendy Bright
Macomb Twp, Michigan
Bought: Hot Tubs -> Jacuzzi Hot Tubs -> J200 Jacuzzi


Found the staff of the new Sterling Heights store, Sarah and Bill, to very knowledgeable, courteous and patient during our visits to purchase a hot tub. Impressed by the selection of hot tubs and other products, such as patio sets and gas grills. Would recommend this store and these associates.
Kim Moore
Macomb, Mi
Bought: Hot Tubs -> Jacuzzi Hot Tubs -> customer service


After checking around the state of Mich. and Ohio we settled on All State Home Leisure in Livonia Michigan. We had our pool table reconditioned. We are extremely satisfied with the results. I could post a picture and you would believe that it is a brand new table. We cant say enough positive things about Larry and his team. Larry is a trustworthy gut and all associates we came in contact with at All State Livonia were friendly. Larry and his team are second to none in customer service and courtesy. Really. They are the Best. They work a lot. Are always there to answer questions and provide service. There are no worries when dealing with them. A true value to the people they provide service to. Whatever you do as a consumer, I would definitely give these guys a try. Anytime. When you simply have questions or after you have all of your information from everybody else, you will not be wasting your time or money calling on them or better yet, stopping at their Livonia Showroom. Knowing what I know now about Larry and his team, I wish I would have called them first. Also, Outstanding help, knowledge friendliness truth and service from Larry, Corey and Glenn. True professionals and Gentlemen of class. Thanks a lot. I will be in again.
Steve S.
Downriver, Michigan
Bought: Gameroom -> Pool Tables -> Pool Table Recovering


Excellent customer service, friendly and knowledgeable. Great place to visit!
Ann spaven
Shelby twsp, Mi
Bought: Gameroom -> Pool Tables -> Pool table


Wife and I recently purchased a Jacuzzi J345 from Billy Grabowski. Billy was extremely helpful and professional. He answered all our questions and was very knowledgeable. The Delivery crew did an outstanding job as well. I would recommend AllState Home Leisure. Thanks Billy
Roland Gunderman
Grand Blanc, MI
Bought: Hot Tubs -> Jacuzzi Hot Tubs -> J345


Billy and Sarah were both very helpful in getting information on the light we selected. We definitely will recommend Allstate to all our friends and family for all their home entertainment indoor and outdoor.
Sandra Dropchuk
Sterling Heights, MI
Bought: Gameroom -> Billiard Lighting -> 3 shade billard light


Billy and Janelle couldn't have been more helpful. Will certainly shop here again.
Cale Hotton
Shelby Twp, Mi
Bought: Patio Furniture -> Patio Chairs -> Patio love seat & sofa


Shopping at Allstate was a joy. Dan Mchugh was fantastic. Took care of all our needs and completely exceeded our expectations. We will be back!!
Paul Porter
South Lyon, MI
Bought: Gameroom -> Pool Tables -> Brunswick Pool Table


We were very impressed with Allstate Home and Leisure. The manager Billy was very attentive. He introduced us to the employees and showed us the Shuffleboards that were in stock. He directed us the one he thought would be best and was very knowledgeable about the product. The installers were great. We would highly recommend Allstate Home and Leisure, and certainly would purchase something from them again.
Richard/Nancy Ameel
Novi, Michigan
Bought: Gameroom -> Shuffleboard Tables -> shuffleboard table


I have been working in great depth with Amy regarding the purchase of my very first hot tub. Amy is by far THE BEST in the industry! Amy took as much time as I needed for her to teach me every aspect of spa's. I have never owned one in the past but I am now very confident with the purchase I have made. As a disabled 39 year old guy with 5 rods and 29 screws in my spine I was not sure which type of spa would be best for me. Thanks to Amy I know I made the right choice and cannot wait for delivery day so I can start feeling better!!! THANK YOU AMY!!!
Tony Manfredini
Novi, MI
Bought: Hot Tubs -> Sundance Hot Tubs -> Sundance Hamilton 480


My wife & I went into the All State Leisure Store of Novi to shop. We were looking for a few items for our new home. Being that we owned a Hot Tub / Spa previously, we knew in general terms what we wanted. We were educated by Amy & Bill on the advancements in the technology. We were extremely impressed w/ their professionalism as well as their knowledge of all the product(s) All State carried & specifically on the Jacuzzi brand we chose.

We purchased the Jacuzzi J-470 Spa & couldn't be happier w/ the performance. Amy & Bill worked w/ us through the installation & set up period, until we were completely satisfied & then went beyond. They are a rare team that is focused on meeting their customer’s needs ahead of their own & followed up on every commitment made. They provided facts on Care & Chemical settings including, proper care & maintenance to add to the life & enjoyment of our spa.

And finally, when we had an issue after a period of time, both Amy & Bill were attentive to us & our issue, following up continuously & resolved the problem without heist. My wife & I have never written a testimonial for any person(s) or company before but, felt compelled after the sales work & service provided by Amy & Bill of All State at the Novi, Michigan store. Great jobs guys & wishing you all the continued success that comes from providing the customer experience & service we received by you & your team.
Randy & Amy P.
Novi, Michigan
Bought: Hot Tubs -> Jacuzzi Hot Tubs -> Jacuzzi Spa J - 470


This was our first experience in buying a pool table and accessories. Bill Grabowski in the Novi Store was FANTASTIC. He was patient with our questions, exceptionally knowledgeable and placed our needs first. He walked us through every step of the process and followed up with us to make sure we were satisfied. He is fantastic in his role - exactly what I would want if I owned a business (if we did own a business, we'd hire Bill away from you!).

Congratulations - Bill has won you a lifetime customer.

Scott & Shannon Peterson
Scott & Shannon Peterson
Northville, MI
Bought: Gameroom -> Billiard Accessories -> Pool table and furniture


I was very impressed with the two gentlemen that came to relocate my Billard table. They were polite, professional,organized and new what they were doing. I thought it was going to be a long day but it turned out to be very easy. Thanks.
Robert Lauwers
Waterford, Mich
Bought: Gameroom -> Billiard Accessories -> Relocation of Billard Table


Mike B. - Southfield


The 2 young men that handled our delivery were excellent. They were courteous & efficient; and explained what they had to do to complete the job. Please thank them again for us!
Linda D. - Wixom


Great customer Service! You had a great selection--we found a great hot tub and umbrella to cover it.
Joseph E. - Farmington Hills


We returned to purchase some outdoor furniture after purchasing a hot tub from Allstate. It was a great experience and we had seen some furniture we liked the first time.
Glenn C. - Fenton


Billy was extremely helpful in helping us find a complete new back patio set and chaise lounges. I was getting frustrated not finding someone who could help us with the right selections and quality we were looking for. We are now thrilled and ready for Spring!!! Thanks!!!
Kathy Shasky
Farmington hills, Mi
Bought: Patio Furniture -> Aluminum -> Patio furniture


We want to thank Billy Grabowski in the Novi store for all he did to make our shopping experience a most pleasant one. We love our pool table and bar stools. Thank you, Billy, for your outstanding service. Allstate is lucky to have you
Blanca Brooks
Bought: Pool Table and bar stools


Bought Sundance Chelsee from Ann Arbor store and love it. Sales people there three of them know there spas, just listen to them and they will guide you in the right direction. Had some trouble with our water and they gave us what we needed and all is good just follow there directions. Only problem is need a jet replaced and we waited over a month under warranty.  Mike
Michael Sodergren
Bought: Service/Knowledge


Billy Grabowsi provided excellent customer service. He was very helpful with providing accessories for my Man Cave. I was at the Novi Michigan store.
Michael Robinson
Bought: Billards Tables


Upon our first visit to your Ann Arbor store, we meant Amber who took time to explain in detail the benefits of certain brands , the difference in quality between these brands, and she was able to send pictures via e-mail for us to review against our current color scheme. Amber was very very professional and very knowledge in patio furnishes which was very important in making a large purchase.

Your staff made our decision to select your store easy and a very pleasurable experience for us to do business with Allstate.

We felt so good in dealing with Amber that we added one of your 13 foot high end Umbrellas to our Table and six chair set. We thank you for having such a great staff.
Bernie and Alane G. Grosse Ile, MI


My wife and I have been shopping pool tables for a while until we ended up at Allstates Ann Arbor store. Karen and Mike took the time to answer our questions, one thing lead to another, and we ended up at the Novi store to see a floor model. That's where we met Shaun who patiently answered more questions and helped us to decide on a quality table by Cal House that was more in line with our budget. Thanks aganin Shaun!

The installers were FANTASTIC! They know what they are doing and took the time on the details. I couldn't be any happier.
Anthony Young
Bought: California House Pool Table


My wife and I purchased a beautiful patio set from Allstate. Sandy helped us pick out a great set that fits our patio perfectly and we received a great deal. I would recommend Allstate to anyone that is looking for outdoor furniture, they have quality items with great prices. And their service is the best.
Ryan Vance
Bought: Purchased Patio Furniture


We just bought a pool table from Chris at the Novi store. Chris and Amy and the whole staff were terrific!! Plus, our pool table is beautiful and we love it!!
Robin Langer
Bought: Pool Table


I have been to the Ann Arbor store a couple of times and let me tell you, the employees here are very knowledgeable, respectful of your needs and go way out of there way to help you out. I have never gone to a pool store and not had someone try to sell me things that i didn't need until i found this store ! Thank you to all the staff for all you have done in making sure that my family has a great pool season at a low cost. I will be a forever customer!
Tammy Pomorski
Ann Arbor, michigan
Bought: Pools -> Pool Accessories -> service


Our experience with Allstate has been very pleasurable. Billy G. was extremely personable, knowledgeable and helpful.

The installers, Glen and Amari, did an excellent job.

We will certainly recommend Allstate in the future.
Doris & Vince Santoni
Wixom, Michigan
Bought: Gameroom -> Pool Tables -> pool table


Our experience with Bill and the service team in Novi has been outstanding. My husband and I went in just to browse and we ended up buying due to the knowledge and time Bill took to find us the perfect model at a great price. I would highly recommend Bill and the Allstate team for any spa and game room purchases as the service is top notch and the merchandise is very high quality.
Deb Gustavson
Farmington hills, Michigan
Bought: Hot Tubs -> Jacuzzi Hot Tubs -> J480


Kris at the Novi store came to the house to see our basement game area and new deck and then spent 2-3 hours the next day helping us choose everything we needed to furnish them with pool table, game table set, deck dining set, etc. The store has a great selection of quality furniture and Kris was very helpful, listening to our needs and finding what we wanted. The sales experience was great! We look forward to receiving our custom items next month. When we are ready for a hot tub we'll be back!
Kathryn Levine
Rochester, MI
Bought: Gameroom -> Pool Tables -> Game room and deck furniture


I just wanted you to know that my husband and I both love the table and bench we purchased from you last week. It is the right size and fits perfectly on our deck. My husband really likes the craftsmanship of the table and we both feel that we made the right decision to purchase the table. It will last us for years to come. Thanks!
Patty Kester
Livonia, Michigan
Bought: Gameroom -> Pool Tables -> Brunswick


We recently purchased a Jacuzzi from AllState Home Leisure in Novi, MI. The story manager, Billy Grabowski, was OUTSTANDING!!!!! He patiently helped us each step of the way to choose the spa that best met our needs and saw it through to completion. Billy really went above and beyond in answering our many questions, helping us set up the spa, and ensuring that we were completely satisfied with our purchase. We had never been to Allstate prior to this purchase and we left feeling like we were a member of his family due to his sincere attention to us and our needs. We love our new spa and plan to purchase deck furniture and other accessories at Allstate. If you are looking to purchase a spa or any other home leisure products, save yourself some time and look no further than Allstate Home Leisure.
Pamela McCaskill
Northville, MI
Bought: Hot Tubs -> Jacuzzi Hot Tubs -> jacuzzi and customer service


I visited the Sterling Heights store and couldn't have received better service. I was greeted by Janelle as I came in but was left alone to do my browsing. I was not stalked or hounded in any way.
When I inquired about a particular brand I was so happy to find they carry that brand. I was given some books to look through. Janelle was very helpful answering questions etc...needless to say we left as happy customers. We purchased a beautiful table and chairs and and fire pit with loves eat and chairs. We were so pleased with our whole experience at Allstate. Thank you so much Janelle for your patience and help! We will be recommending your store and you!!!
Sally and Joe Veltri
Rochester Hills, MI
Bought: Patio Furniture -> Dining Sets -> Casual furniture and fire pit


I recently went into the Ann Arbor location and was helped out by Hemant who did an excellent job of ensuring I had all the accessories I needed to supplement my new pool table. He also helped me with an excellent deal on some slightly used floor model furniture to accompany the table as well and assisted with getting it into my vehicle. Excellent service, great team!
Eric Johnson
Ann Arbor, MI
Bought: Gameroom -> Billiard Accessories -> Customer Service - Billiard Accessories


We purchased a Jacuzzi hot tub and Billy worked with our contractor to ensure the tub was properly set along with the appropriate drainage installed for a sunken tub. This included several meetings to review our plans and make sure the design was both functional and beautiful. The installers did a great job placing the tub into the opening. Once the tub was installed, Billy made a visit to our home to show us how to operate and maintain the hot tub. We love our new hot tub and patio, and feel that Billy and his staff at Allstate went above and beyond to make sure we were happy with our new purchases. We highly recommend Allstate Home Leisure! The Quick's
Sam and Marie Quick
Milford, Michigan
Bought: Hot Tubs -> Jacuzzi Hot Tubs -> Jacuzzi Hot Tub and Patio Furniture


I was very impressed with the service, selection, and quality from Allstate Home Leisure. The salesperson, Gordie DeWolf was great! I will be back for all my game room supplies and I would recommend the store and Gordie to everyone.
Bill Marchiori
Madison Heights, MI
Bought: Gameroom -> Shuffleboard Tables -> Shuffleboard Table Supplies


We purchased a AKZ 13 ft cantilever patio umbrella from your Novi store . It is a custom order. Mandy Wilkinson was our sales associate. Can't say enough good things about her. She was so knowledgeable about the products and took the time to demonstrate the ease of operation. Mandy answered every question and concerns that we had. As a result, we ordered the umbrella in a very short time. So glad she was there when we came in. Looking forward to seeing our new umbrella and getting some shade on our patio. Thank you
Carolyn and John Soroka
Novi, MI
Bought: Patio Furniture -> Patio Umbrellas -> Cantilever Umbrella


The night before my husband and I came into the store, I saw an ad on TV about  the Home Leisure stores.  We were in the market for new patio furniture and after looking at your website we felt you would have good quality furniture for us to see.  Gordie DeWolf did a great job showing your inventory and explaining your end of the season sales.  We walked out having purchased a beautiful new patio set with a fire pit.  We are excited about receiving it later this week!  Your store is very unique and new to us. I am sure we will return to purchase other items in the future.  (Note:  My husband also ordered a stool to sit on when he plays his guitar.)                    
Carol Dowty
Troy, MI
Bought: Patio Furniture -> St. Augustine


My wife and I had a great experience with Allstate and are still excited about our new pool table.  Store Manager Billy Grabowski at the Sterling Heights store was very professional and helpful with our selection.  He knows his products and was very upfront on all details about our purchase and delivery expectations.  Thank you, Billy!  And a shout out to Orlando and Korey who delivered and installed it.  Very courteous men who not only put it together professionally but also gave us tips on maintaining it too.  Thanks, guys!  We appreciate it!Doug G.
Doug G.
Troy, MI
Bought: Gameroom -> Pool Tables -> Brunswick Pool Table with Drawers


I am very pleased with the fire pit and chairs I had purchased from Allstate.  Everyone was very friendly and helpful.  Billy Grabowski was our salesman.  He was pleasure to work with and was very knowledgable on all makes and models of the different brands sold in the store.
Steven Wolf
Shelby Township, MI
Bought: Patio Furniture -> Firepit Tables -> Tropitone Fire Pit


After looking at several stores we went back and purchased our hot tub from this one.  Our sales person(Billy) was great answered all our questions and never made us feel that high pressure sales pitch you get at other stores.  If you are thinking about buying a hot tub I would definitely recommend this store.
Patti White
Shelby Township, MI
Bought: Hot Tubs -> Artesian Hot Tubs -> Artesian Spa 850L


Just had service by Anthony J. He is the most outstanding service tech I have every met; knowledgable, courteous, fast and efficient.... he knows his stuff. He is a major resource; I will always request him. Thanks Anthony!
Victor L. Katch
Ann Arbor, MI
Bought: Hot Tubs -> Sundance Hot Tubs -> 2010 Sundance


We were searching for the best pool package for our family and wanted to know what options were available in our price range and would fit in our yard.  Billy gave us all the options and helped figure out where our best choices would be.  Even went as far as to come to the house to help measure the area in question to see what we could get.  With all the information and help in hand, we feel that we were able to make an informed decision that we will be able to enjoy for years to come.  We want to thank Billy for all of his assistance.
John Rohloff
Sterling Heights, MI
Bought: Pools -> Above Ground Pools -> Bahama Pool


We have bought a couple of things from this Ann Arbor store. The most recent a pool.  Mike S is GREAT to work with!  He really listens to the customer and makes great recommendations while still keeping a customers needs in mind.  We will definitely be coming back to this Ann Arbor store!
Jerry and Dawn Cowhy
Ypsilanti, MI
Bought: Pools -> Above Ground Pools -> Bahama Pool


We needed to replace stolen patio furniture recently. What started out as a hassle ended up being a pleasure thanks to Mandy Wilkinson of your Novi store. She was knowledgeable, efficient and fun! We would recommend her and the Novi store in a heartbeat!
Kim Dawson
Novi, MI
Bought: Hot Tubs -> Tropitone Hot Tub


The Ronald McDonald House of Detroit serves as a "home away from home" for families of critically ill children. The sales staff and store manager worked with me on securing beautiful outdoor furniture for the new Ronald McDonald House of Detroit Garden and patio area. They were so easy to work with and helped us secure beautiful teak furniture and grill sets, within our budget and was delivered in record time. I highly recommend this company to anyone in the non-profit sector and I would HIGHLY recommend them for personal, home furnishings. I give them an A+++++ Rating.
Jennifer Litomisky
Detroit, MI
Bought: Patio Furniture -> Teak Furniture & Grills


The staff was so very helpful answering our questions on the phone and in the store, especially Hemant. The products are great quality. We will be buying all of our outdoor furniture from here in the future.
Andy Webster
Plymouth, MI
Bought: Patio Furniture -> Deep Seating -> Barossa Patio Furniture


Spent a few hours in the store working with Gordie then Billy.  Staff is extremely knowledgeable and very helpful!! We were so impressed.
John and Julie Blanchard
Shelby Township, MI
Bought: Patio Furniture -> Table Umbrella -> TG collartilt 11


We purchased a fireplace xtrordinaire model 4415 HO and vent sections from All State Novi during the summer of 2014 from Billy Grabowski for a basement finish project. He and his fireplace expert worked with me to make sure I understood what was needed for my DIY install.  Very professional and helpful and willing to work with me. The linear fireplace works great and heats my 1500 sq ft basement living area in about 45 minutes from 62-73F. We're very pleased with the finished product.  The remote thermostat controls 6 levels of flame control on the gas valve, fan speeds, and in-the-firebox light intensities automatically in the "smart" mode.  They were willing to work with me on exchanging vent sections during the install as work progressed and plans changed.   I highly recommend Billy and his team and their first class products.
Northville, MI
Bought: Fireplace -> Gas Fireplaces -> Fireplace xtrordinaire 4415 HO


Our salesperson Mandy from the Novi store delivered excellent service. She will be my family's "go-to" from now. I hope you know how wonderful your sales staff are
Heather Rae
Novi, MI
Bought: Patio Furniture -> Patio Furniture