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Testimonials

 


 


 


GOOD PEOPLE TO WORK WITH. FAST EASY SERVICE PERFORMED.
Mike B. - Southfield


The 2 young men that handled our delivery were excellent. They were courteous & efficient; and explained what they had to do to complete the job. Please thank them again for us!
Linda D. - Wixom


Great customer Service! You had a great selection--we found a great hot tub and umbrella to cover it.
Joseph E. - Farmington Hills


We returned to purchase some outdoor furniture after purchasing a hot tub from Allstate. It was a great experience and we had seen some furniture we liked the first time.
Glenn C. - Fenton


Billy was extremely helpful in helping us find a complete new back patio set and chaise lounges. I was getting frustrated not finding someone who could help us with the right selections and quality we were looking for. We are now thrilled and ready for Spring!!! Thanks!!!
Kathy Shasky
Farmington hills, Mi
Bought: Patio Furniture -> Aluminum -> Patio furniture


We want to thank Billy Grabowski in the Novi store for all he did to make our shopping experience a most pleasant one. We love our pool table and bar stools. Thank you, Billy, for your outstanding service. Allstate is lucky to have you
Blanca Brooks
Bought:


Bought Sundance Chelsee from Ann Arbor store and love it. Sales people there three of them know there spas, just listen to them and they will guide you in the right direction. Had some trouble with our water and they gave us what we needed and all is good just follow there directions. Only problem is need a jet replaced and we waited over a month under warranty.  Mike
Michael Sodergren
Bought:


Billy Grabowsi provided excellent customer service. He was very helpful with providing accessories for my Man Cave. I was at the Novi Michigan store.
Michael Robinson
Bought:


Upon our first visit to your Ann Arbor store, we meant Amber who took time to explain in detail the benefits of certain brands , the difference in quality between these brands, and she was able to send pictures via e-mail for us to review against our current color scheme. Amber was very very professional and very knowledge in patio furnishes which was very important in making a large purchase.

Your staff made our decision to select your store easy and a very pleasurable experience for us to do business with Allstate.

We felt so good in dealing with Amber that we added one of your 13 foot high end Umbrellas to our Table and six chair set. We thank you for having such a great staff.
Bernie and Alane G. Grosse Ile, MI


My wife and I have been shopping pool tables for a while until we ended up at Allstates Ann Arbor store. Karen and Mike took the time to answer our questions, one thing lead to another, and we ended up at the Novi store to see a floor model. That's where we met Shaun who patiently answered more questions and helped us to decide on a quality table by Cal House that was more in line with our budget. Thanks aganin Shaun!

The installers were FANTASTIC! They know what they are doing and took the time on the details. I couldn't be any happier.
Anthony Young
Bought:


My wife and I purchased a beautiful patio set from Allstate. Sandy helped us pick out a great set that fits our patio perfectly and we received a great deal. I would recommend Allstate to anyone that is looking for outdoor furniture, they have quality items with great prices. And their service is the best.
Ryan Vance
Bought:


We just bought a pool table from Chris at the Novi store. Chris and Amy and the whole staff were terrific!! Plus, our pool table is beautiful and we love it!!
Robin Langer
Bought:


I have been to the Ann Arbor store a couple of times and let me tell you, the employees here are very knowledgeable, respectful of your needs and go way out of there way to help you out. I have never gone to a pool store and not had someone try to sell me things that i didn't need until i found this store ! Thank you to all the staff for all you have done in making sure that my family has a great pool season at a low cost. I will be a forever customer!
Tammy Pomorski
Ann Arbor, michigan
Bought: Pools -> Pool Accessories -> service


Our experience with Allstate has been very pleasurable. Billy G. was extremely personable, knowledgeable and helpful.

The installers, Glen and Amari, did an excellent job.

We will certainly recommend Allstate in the future.
Doris & Vince Santoni
Wixom, Michigan
Bought: Gameroom -> Pool Tables -> pool table


Our experience with Bill and the service team in Novi has been outstanding. My husband and I went in just to browse and we ended up buying due to the knowledge and time Bill took to find us the perfect model at a great price. I would highly recommend Bill and the Allstate team for any spa and game room purchases as the service is top notch and the merchandise is very high quality.
Deb Gustavson
Farmington hills, Michigan
Bought: Hot Tubs -> Jacuzzi Hot Tubs -> J480


Kris at the Novi store came to the house to see our basement game area and new deck and then spent 2-3 hours the next day helping us choose everything we needed to furnish them with pool table, game table set, deck dining set, etc. The store has a great selection of quality furniture and Kris was very helpful, listening to our needs and finding what we wanted. The sales experience was great! We look forward to receiving our custom items next month. When we are ready for a hot tub we'll be back!
Kathryn Levine
Rochester, MI
Bought: Gameroom -> Pool Tables -> Game room and deck furniture


I just wanted you to know that my husband and I both love the table and bench we purchased from you last week. It is the right size and fits perfectly on our deck. My husband really likes the craftsmanship of the table and we both feel that we made the right decision to purchase the table. It will last us for years to come. Thanks!
Patty Kester
Livonia, Michigan
Bought: Gameroom -> Pool Tables -> Brunswick


We recently purchased a Jacuzzi from AllState Home Leisure in Novi, MI. The story manager, Billy Grabowski, was OUTSTANDING!!!!! He patiently helped us each step of the way to choose the spa that best met our needs and saw it through to completion. Billy really went above and beyond in answering our many questions, helping us set up the spa, and ensuring that we were completely satisfied with our purchase. We had never been to Allstate prior to this purchase and we left feeling like we were a member of his family due to his sincere attention to us and our needs. We love our new spa and plan to purchase deck furniture and other accessories at Allstate. If you are looking to purchase a spa or any other home leisure products, save yourself some time and look no further than Allstate Home Leisure.
Pamela McCaskill
Northville, MI
Bought: Hot Tubs -> Jacuzzi Hot Tubs -> jacuzzi and customer service


We purchased a Jacuzzi hot tub and Billy worked with our contractor to ensure the tub was properly set along with the appropriate drainage installed for a sunken tub. This included several meetings to review our plans and make sure the design was both functional and beautiful. The installers did a great job placing the tub into the opening. Once the tub was installed, Billy made a visit to our home to show us how to operate and maintain the hot tub. We love our new hot tub and patio, and feel that Billy and his staff at Allstate went above and beyond to make sure we were happy with our new purchases. We highly recommend Allstate Home Leisure! The Quick's
Sam and Marie Quick
Milford, Michigan
Bought: Hot Tubs -> Jacuzzi Hot Tubs -> Jacuzzi Hot Tub and Patio Furniture


I was very impressed with the two gentlemen that came to relocate my Billard table. They were polite, professional,organized and new what they were doing. I thought it was going to be a long day but it turned out to be very easy. Thanks.
Robert Lauwers
Waterford, Mich
Bought: Gameroom -> Billiard Accessories -> Relocation of Billard Table


This was our first experience in buying a pool table and accessories. Bill Grabowski in the Novi Store was FANTASTIC. He was patient with our questions, exceptionally knowledgeable and placed our needs first. He walked us through every step of the process and followed up with us to make sure we were satisfied. He is fantastic in his role - exactly what I would want if I owned a business (if we did own a business, we'd hire Bill away from you!).

Congratulations - Bill has won you a lifetime customer.

Scott & Shannon Peterson
Scott & Shannon Peterson
Northville, MI
Bought: Gameroom -> Billiard Accessories -> Pool table and furniture


My wife & I went into the All State Leisure Store of Novi to shop. We were looking for a few items for our new home. Being that we owned a Hot Tub / Spa previously, we knew in general terms what we wanted. We were educated by Amy & Bill on the advancements in the technology. We were extremely impressed w/ their professionalism as well as their knowledge of all the product(s) All State carried & specifically on the Jacuzzi brand we chose.

We purchased the Jacuzzi J-470 Spa & couldn't be happier w/ the performance. Amy & Bill worked w/ us through the installation & set up period, until we were completely satisfied & then went beyond. They are a rare team that is focused on meeting their customer’s needs ahead of their own & followed up on every commitment made. They provided facts on Care & Chemical settings including, proper care & maintenance to add to the life & enjoyment of our spa.

And finally, when we had an issue after a period of time, both Amy & Bill were attentive to us & our issue, following up continuously & resolved the problem without heist. My wife & I have never written a testimonial for any person(s) or company before but, felt compelled after the sales work & service provided by Amy & Bill of All State at the Novi, Michigan store. Great jobs guys & wishing you all the continued success that comes from providing the customer experience & service we received by you & your team.
Randy & Amy P.
Novi, Michigan
Bought: Hot Tubs -> Jacuzzi Hot Tubs -> Jacuzzi Spa J - 470


I have been working in great depth with Amy regarding the purchase of my very first hot tub. Amy is by far THE BEST in the industry! Amy took as much time as I needed for her to teach me every aspect of spa's. I have never owned one in the past but I am now very confident with the purchase I have made. As a disabled 39 year old guy with 5 rods and 29 screws in my spine I was not sure which type of spa would be best for me. Thanks to Amy I know I made the right choice and cannot wait for delivery day so I can start feeling better!!! THANK YOU AMY!!!
Tony Manfredini
Novi, MI
Bought: Hot Tubs -> Sundance Hot Tubs -> Sundance Hamilton 480


We were very impressed with Allstate Home and Leisure. The manager Billy was very attentive. He introduced us to the employees and showed us the Shuffleboards that were in stock. He directed us the one he thought would be best and was very knowledgeable about the product. The installers were great. We would highly recommend Allstate Home and Leisure, and certainly would purchase something from them again.
Richard/Nancy Ameel
Novi, Michigan
Bought: Gameroom -> Shuffleboard Tables -> shuffleboard table


Shopping at Allstate was a joy. Dan Mchugh was fantastic. Took care of all our needs and completely exceeded our expectations. We will be back!!
Paul Porter
South Lyon, MI
Bought: Gameroom -> Pool Tables -> Brunswick Pool Table


Billy and Janelle couldn't have been more helpful. Will certainly shop here again.
Cale Hotton
Shelby Twp, Mi
Bought: Patio Furniture -> Patio Chairs -> Patio love seat & sofa


Billy and Sarah were both very helpful in getting information on the light we selected. We definitely will recommend Allstate to all our friends and family for all their home entertainment indoor and outdoor.
Sandra Dropchuk
Sterling Heights, MI
Bought: Gameroom -> Billiard Lighting -> 3 shade billard light


Wife and I recently purchased a Jacuzzi J345 from Billy Grabowski. Billy was extremely helpful and professional. He answered all our questions and was very knowledgeable. The Delivery crew did an outstanding job as well. I would recommend AllState Home Leisure. Thanks Billy
Roland Gunderman
Grand Blanc, MI
Bought: Hot Tubs -> Jacuzzi Hot Tubs -> J345


Excellent customer service, friendly and knowledgeable. Great place to visit!
Ann spaven
Shelby twsp, Mi
Bought: Gameroom -> Pool Tables -> Pool table


Knowledgable and helpful staff. I came in to browse and left with a pool table, game chairs, and dart board for my kids game room. I will come back in the future for outdoor furniture. I highly recommend.
Chris Gustanski
Sterling Heights, Michigan
Bought: Gameroom -> Billiard Accessories -> Pool table and accessories


After checking around the state of Mich. and Ohio we settled on All State Home Leisure in Livonia Michigan. We had our pool table reconditioned. We are extremely satisfied with the results. I could post a picture and you would believe that it is a brand new table. We cant say enough positive things about Larry and his team. Larry is a trustworthy gut and all associates we came in contact with at All State Livonia were friendly. Larry and his team are second to none in customer service and courtesy. Really. They are the Best. They work a lot. Are always there to answer questions and provide service. There are no worries when dealing with them. A true value to the people they provide service to. Whatever you do as a consumer, I would definitely give these guys a try. Anytime. When you simply have questions or after you have all of your information from everybody else, you will not be wasting your time or money calling on them or better yet, stopping at their Livonia Showroom. Knowing what I know now about Larry and his team, I wish I would have called them first. Also, Outstanding help, knowledge friendliness truth and service from Larry, Corey and Glenn. True professionals and Gentlemen of class. Thanks a lot. I will be in again.
Steve S.
Downriver, Michigan
Bought: Gameroom -> Pool Tables -> Pool Table Recovering


I visited the Sterling Heights store and couldn't have received better service. I was greeted by Janelle as I came in but was left alone to do my browsing. I was not stalked or hounded in any way.
When I inquired about a particular brand I was so happy to find they carry that brand. I was given some books to look through. Janelle was very helpful answering questions etc...needless to say we left as happy customers. We purchased a beautiful table and chairs and and fire pit with loves eat and chairs. We were so pleased with our whole experience at Allstate. Thank you so much Janelle for your patience and help! We will be recommending your store and you!!!
Sally and Joe Veltri
Rochester Hills, MI
Bought: Patio Furniture -> Dining Sets -> Casual furniture and fire pit


I recently went into the Ann Arbor location and was helped out by Hemant who did an excellent job of ensuring I had all the accessories I needed to supplement my new pool table. He also helped me with an excellent deal on some slightly used floor model furniture to accompany the table as well and assisted with getting it into my vehicle. Excellent service, great team!
Eric Johnson
Ann Arbor, MI
Bought: Gameroom -> Billiard Accessories -> Customer Service - Billiard Accessories


Janelle has a GREAT "sales" personality! I deeply appreciate iated Her help! I liked that there was no pressure! I enjoyed my first visit to the store!

Sarah was nice too!
Jim szandzik
Macomb, Mi
Bought: Patio Furniture -> Deep Seating -> Tropitone lakeside


We visited your store today for the first time and thought it was nicely appointed & laid out. Our sales lady, Sarah was very pleasant and helpful. We did buy a Carlton patio set & hopefully the set will work out as well.
Joe Nazione
Shelby Twp., MI
Bought: Patio Furniture -> Cast Aluminum -> Sterling Hgts. store/personnel


What can I say about both Billy and Gordie? Both could not have been more helpful to my wife and I last weekend when we visited their store looking for a new pool table. Not only did they show us options in the products they had , but also the ones they could order for us, and financing that was available. I'd recommend both to anyone and, I will be back.
David Prange
Chesterfield, Mich
Bought: Gameroom -> Pool Tables -> sales staff